FAQ

Providing professional industrial and medical display solutions for global customers.

What types of medical equipment do you provide?

We provide a wide range of medical equipment solutions, including diagnostic devices, therapeutic equipment, hospital furniture, and laboratory equipment, with OEM/ODM customization available.

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Do your products meet international certification standards?

Yes, our products comply with international standards such as CE and ISO 13485, and some models are FDA approved.

Do you support OEM/ODM customization?

Yes. We provide full OEM/ODM services, including product design, functional customization, branding, and packaging solutions.

What is your minimum order quantity (MOQ)?

MOQ varies by product, generally ranging from 1 to 20 units depending on product type and customization requirements.

What is the delivery time?

Standard products take 7–15 working days, bulk orders 15–30 days, and customized products 30–60 days depending on complexity.

How do you handle shipping and delivery?

We support air freight, sea freight, and express delivery, and offer trade terms such as FOB, CIF, and DDP.

Do you provide after-sales service?

Yes, we provide technical support, operation training, warranty service, and spare parts supply.

How can I start cooperation or place an order?

You can contact us via inquiry form, email, or instant messaging. Our sales team will provide professional support.

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Do your products come with a warranty?

All products come with a standard warranty, usually 12 months, and some equipment can be extended up to 24 months.

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Can you provide product registration documents?

Yes, we can provide CE certificates, ISO certificates, test reports, and other regulatory documents for market registration.